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Managed Services

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Express Teller offers custom-managed service solutions to help credit unions reduce ATM operating costs and resource demands. Our tailored approach ensures members have seamless in-branch and off-premise ATM access, maintaining the look and feel of a credit union-owned program.

 

Since ATMs are not a core function of credit unions, many outsource their operations. However, a strong ATM network is essential for member convenience and brand growth. Express Teller’s managed services empower small to mid-sized credit unions to compete with larger institutions. We handle everything—from procuring and installing custom-branded ATMs to providing network access, transaction processing, marketing integration, vault cash, armored courier management, First and Second Line Maintenance (FLM & SLM), and full operational management. Our turnkey solution delivers the appearance of credit union ATM ownership while Express Teller manages every aspect behind the scenes.

Neon Spheres

Benefits

Our managed services project team works with you to create a custom program specific to your needs. Once approved, we deliver the solution. Our complete managed services package of integrated services eliminates the confusion of dealing with multiple providers. We simplify your business by taking responsibility for your entire ATM portfolio with a single phone call. It's that easy!

Cash dispense ATM at selected credit union locations (on and off-premise)

Cash in transit (armored courier) services

First (FLM) and Second Line Maintenance (SLM), to include parts replacement

Online transaction monitoring, reporting, and tracking

Initial and continued remote uploads of credit union’s marketing screens

TCP/IP Network connection through the location or wireless communications

Install credit union custom branded wrap and topper insert

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Ready to Elevate Your Credit Union’s ATM Experience?

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